Job Description

DENTAL PUBLIC HEALTH OFFICE ASSISTANT

Fayette County Health Department | Somerville, TN

JOB OVERVIEW:

The Division of Community Health Services (CHS) is seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local health departments throughout the state. The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed, throughout the region.

KEY RESPONSIBILITIES:

Schedule and manage patient appointments

Inform patients of any visit requirements

Collect and update client demographic information for registration purposes

Review documentation to determine eligibility for federal and state programs

Input data into the health department management information systems

Interact with multiple computer software systems to input/receive information

Process the cash drawer and balance to ensure fiscal responsibility

Inform clients of their rights and responsibilities for participation in programs

Obtain prior authorization per guidance, before releasing medical information

Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable

Compile appropriate forms for services requested to ensure efficient clinic flow

Scanning and Indexing records into the electronic dental record

Maintain a positive, constructive, and cooperative work environment

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS :

High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver's license and Tennessee Bureau of Investigation background check.

Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).

PREFERRED QUALIFICATIONS:

Prefer candidate to have active TN RDA license to allow for assisting chairside during emergencies or staffing shortages, in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.

DETAILS:

This is a contract position with the State that is funded through FY2031.

Position is full-time, M-F 8:00-4:30 PM

Location Requirements

Candidate must be a Tennessee state resident.

All new contractors must be Tennessee residents. Contractors relocating to Tennessee must establish residency prior to their start date.

Additional Location Details (City, State) :

Background Verification

Minimum Verification Requirements

Please complete the following verification with Accurate/InfoCubic upon candidate's selection.

TN Combined Counties & Statewide Search

• Address History Locator
• National Criminal Record Search
• Sex Offender Registry
• Criminal County & Statewide Search - 7 year search, based on residential address history
• Criminal Federal Search - 7 year search, based on residential address history
• Global Watch
• AKAs - Search current name and all additional names

Please review the comments section of this requisition for any additional background check requirements.

Break Out Invoice By

Breakout Invoice By Classification

Qualification Required

Job Tags

Full time, For contractors, Work at office, Local area, Relocation

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